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WHERE IS MY ORDER?

We ship orders Monday, Wednesday, and Friday. Depending on when you placed your order shipping times will vary but all our orders are shipped priority mail. Be sure to check your email  for your tracking number. Most of our customers say they got their sauces as soon as 2 days on the west coast, where others say they received it on the east coast in 5 - 8 days days.  

HOW LONG TILL MY HOT SAUCE GOES BAD?

If you’re a spicy food fan, you likely have a cupboard full of hot sauces.  Most opened hot sauces can last up to three years under the right conditions, and unopened for much longer due to the vinegars used to preserve the ingredients. We use all natural ingredients and while vinegars do keep it shelf stable , we refrigerate ours for longer freshness for up to 3  months after opening.  

DO YOU HAVE A STORE?

We do not have our own retail store at this time, but we do have a short list of stores that carry our sauces!

WHY IS SHIPPING SO EXPENSIVE?

Shipping rates can be high, we totally understand. One thing we can do is offer the same discount on shipping that we get as a business to you as our customer. This means the price you pay is the price we pay, no more. We do offer discounts when we can.

WHAT’S THE SCOVILLE RATING OF YOUR SAUCES?

Despite Scoville ratings being a “standard” in the hot sauce world, we don’t really work off that. Heat level is so subjective that it varies immensely from one person to another. What is hot to me, could be ridiculous "fire from the gates of hell!" to you so we’ve done our best to rate them on a scale of 1-5 based on feedback from our customers. 

CAN I GET MY ORDER LOCALLY?

Absolutely , WE DELIVER ! If you live in Clark Co, Wa. We do door drop off, just select local delivery on check out and add your address in your info. Deliveries are through out the week 1pm to 4pm and usually a 24 hour turn around unless special requested for a scheduled date and time.  

WHERE CAN I FIND YOUR PRODUCTS?

In addition to our own online store, HIGH ON THE FIRE can be bought at a local shop, check out our retailer map mid main page. Sign up for updates as our sauce is spreading fire to new places and new locations are coming!

Line of Bottles of high on the fire hot sauce in a rainbow

FAQ

WHAT PEOPLE ARE SAYING

Michael

Hot Sauce Lover

"Hits you in the face like a swamp boat! But stay on th front of the tongue like a second cousin on your mom’s porch.” (This is verbatim)

Experience the High

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