SHIPPING & RETURNS
SHIPPING POLICY
Shipping rates can be high, we totally understand. One thing we can do is offer the same discount on shipping that we get as a business to you as our customer. This means the price you pay is the price we pay, no more. Our rates displayed are for shipping within the US and can fluctuate.
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Orders are mailed out Monday , Wed and Fri afternoons, always priority mail and packed for the next shipping day within 24 hrs of receiving an order. Packages are typically received less than 1 week (typically 3 days) in the continental U.S. Tracking information will be sent by email. If you have any questions about your shipment, please contact us at seanalf@highonthefire.com
We are currently only shipping to customers within the United States due to high rates. If you are outside North America and wish to purchase High on the Fire products please contact us for possible shipping discounts we may have available, contact Sean Alf at highonthefire@gmail.com
RETURN & EXCHANGE POLICY
If there is an issue with your product, High on the Fire will either replace any damaged items or provide a prompt refund. for any other needs, you can contact High on the Fire at the following:
Email: highonthefire@gmail.com
Whole Sale Inquiries or Product Collaborations
Interested in get High on the Fire on your shelves or on your restaurant table or for use on your menu? We love to get creative, especially if its with local farms and other food based small businesses, so if you'd like to do a collaboration, we would love to work with you . Contact High on the Fire at the following:
Email: highonthefire@gmail.com